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Terms of Use

Last Updated: February 5, 2026

ROOTPAY TECHNOLOGY, INC. ("Rootpay", "Company", "Our", "We", or "Us") is a Delaware corporation with its principal office located at 8 The Green #14621, Dover, Delaware, 19901. The Company was incorporated on February 5, 2026.

Rootpay owns and operates a technology platform available through mobile and web-based applications (collectively, the "App" or "Platform"). This Platform enables individual users to create cross-border payment instructions, obtain real-time foreign exchange quotes, and execute international fund transfers (the "Services").

1. AGREEMENT TO TERMS

These Terms of Use (the "Terms" or "Agreement"), together with our Privacy Policy referenced below, form a binding legal contract between Rootpay and you as a user. When you access, download, register for, or use any features, materials, or functionality available through the App, you confirm that you have reviewed and understood these Terms and agree to be bound by them completely and unconditionally. Should you disagree with any portion of these Terms, you must discontinue use of the App immediately. Use of the App is entirely at your own risk. Unless otherwise indicated, all aspects of the App are the exclusive property of Rootpay.

By accepting these Terms, you consent to undergo standard identity verification procedures, including but not limited to Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance checks (collectively, "KYC/AML Verification"), conducted by our third-party service providers and/or Rootpay. Your approval and account activation are contingent upon successful completion of KYC/AML Verification and remain subject to Rootpay's sole discretion.

IMPORTANT NOTICE: PLEASE REVIEW THESE TERMS THOROUGHLY. THEY ESTABLISH CRITICAL RULES, LIMITATIONS, DISCLAIMERS, AND OTHER PROVISIONS THAT GOVERN YOUR ACCESS TO AND USE OF OUR PLATFORM AND SERVICES.

2. CHANGES TO THESE TERMS AND PRIVACY POLICY

Rootpay retains the exclusive right to update, revise, or otherwise modify these Terms and any incorporated documents at any time and for any reason, including to maintain compliance with applicable legal and regulatory requirements or to support legitimate operational needs. Updated Terms will be published at https://www.rootpay.finance/legal/terms. You are responsible for periodically reviewing these Terms to stay informed of any modifications. We encourage regular review of this page. Continued use of the App following any amendment constitutes your acceptance of the revised Terms. If you do not accept the modified Terms, you must cease using the App immediately.

3. PRIVACY PRACTICES

Rootpay maintains a comprehensive Privacy Policy that describes our practices regarding the collection, use, and protection of user information. This Privacy Policy is incorporated by reference into these Terms and governs your use of the App.

Our Privacy Policy is available at: https://www.rootpay.finance/legal/privacy (the "Privacy Policy").

4. THIRD-PARTY SERVICE PARTNERS

To deliver the Services to you, Rootpay partners with the following licensed third-party service providers:

  • "Cybrid" – Delivers digital asset onboarding solutions and secure custody services;
  • "Plaid" – Facilitates secure bank account linking and identity verification;
  • "Mudrex" – Incorporated in India as RPFAS Technologies Private Limited (License No. VA00031079), registered in Italy as a VASP with Organismo Agenti e Mediatori/OAM (License No. 0099827/23), and operating as Mudrex TR Holdings UAB, a VASP licensed by the Bank of Lithuania (License No. 306070243). Mudrex provides digital asset offboarding and cryptocurrency exchange services.

Rootpay functions as a technology intermediary that connects you with these licensed service providers—namely Cybrid, Plaid, and Mudrex. By accepting Rootpay's Terms and Privacy Policy, you simultaneously and independently agree to comply with each service provider's respective end-user agreements and privacy policies. These policies are accessible at the following locations:

5. USER ACCOUNTS AND PLATFORM ACCESS

5.1 USAGE LICENSE

Subject to your compliance with these Terms, Rootpay grants you a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the App solely for your individual, non-commercial purposes. This license does not permit you (nor any third party acting on your behalf) to: copy, modify, reverse engineer, decompile, disassemble, or attempt to derive source code from the App; create derivative works; distribute, sell, assign, sublicense, transfer, or grant any security interest in the App, Services, or related content; or use modified versions of the App or Services without Rootpay's express written consent. You must not attempt unauthorized access to the App, its underlying systems, software, or networks. Redistribution of any content or materials from the App or Services is strictly prohibited unless explicitly authorized by a separate written agreement with Rootpay.

5.2 ACCOUNT ELIGIBILITY AND CREATION

Throughout these Terms, "you" and "your" refer exclusively to individual users. The App is designed for personal use by natural persons and is not intended for use by business entities, organizations, or automated agents. You represent and warrant that all information you provide to Rootpay is truthful, accurate, current, and complete to the best of your knowledge.

Rootpay reserves the right to modify these Terms, refuse service, restrict access to any portion of the App, or discontinue your access entirely at any time, for any reason or no reason, with or without notice and without liability to you. Violation of these Terms may result in immediate suspension or termination of your account and access to the Services.

While you may browse the App without registration, access to certain features requires you to create a password-protected user account ("Account"). Account creation requires submission of your full name and email address through our registration interface, along with creation of a secure password. You may optionally provide additional information to enhance your user experience, though this is not mandatory for basic registration. However, you must complete KYC/AML Verification as required by our service providers and/or Rootpay before you can utilize the Services.

You bear sole responsibility for maintaining the confidentiality and security of your account credentials (your "Password"). All activities conducted through your Account are your responsibility, and you must immediately notify Rootpay of any security breach or unauthorized access. You may not use another user's Account without Rootpay's explicit permission, and you agree not to misrepresent your identity or impersonate any other user or person.

You acknowledge and agree that you—not Rootpay—are liable for any losses or damages (direct or indirect) resulting from unauthorized use of your Account. Notwithstanding this, you may also be held liable for losses incurred by Rootpay or other users due to such unauthorized access.

As a condition of using the App, you agree to abide by the following account usage policies (the "Account Standards"):

  1. You will not reproduce or distribute any component of the App through any medium without obtaining prior written authorization from Rootpay;
  2. You will not modify or alter any part of the App except as reasonably necessary to use it for its intended purpose;
  3. You will provide accurate, truthful, and current information when registering your Account, and you will keep this information updated throughout the duration of your use;
  4. You will not deploy automated systems such as robots, spiders, web scrapers, offline readers, or similar tools to access the App without Rootpay's prior written approval;
  5. You will not manually or automatically collect information about other users, including names, contact details, or other personal data, nor will you copy copyrighted materials or misuse App content for competitive purposes or on third-party platforms;
  6. You will not send request volumes to Rootpay's servers that exceed what a human user could reasonably generate using standard web browsing methods. Public search engines may use automated crawlers solely to create publicly searchable indices (not caches), though Rootpay may revoke this permission at any time;
  7. You will not solicit, recruit, or contact Rootpay employees or App users for employment or business opportunities unrelated to Rootpay without express written permission;
  8. You will not take actions that unreasonably burden Rootpay's infrastructure, interfere with the proper functioning of the App, disrupt other users' experience, or circumvent security measures designed to restrict access;
  9. You will not harvest or collect personally identifiable information, including Account details, from the App, nor will you use the App's communication systems for unsolicited commercial purposes.

5.3 SUPPLEMENTARY POLICIES

Your access to and use of the App is governed by these Terms as well as all applicable Rootpay guidelines, regulations, and supplementary policies that may be implemented from time to time, including copyright policies and other limitations published on the App (collectively, the "Supplementary Policies"). You agree to comply with these Supplementary Policies at all times. Failure to adhere to these Terms, the Account Standards, eligibility requirements, or Supplementary Policies may result in immediate Account termination without prior notice, and Rootpay may pursue appropriate legal action if warranted.

6. USER RESPONSIBILITIES AND PROHIBITED CONDUCT

6.1 CONTENT RESTRICTIONS

When using the Services, you agree not to upload, transmit, post, email, display, distribute, or otherwise make available any content—including text, images, videos, audio, data, software, or live streams—to Rootpay, its personnel, or any part of the App (all such content is collectively referred to as "User Content," and the act of submitting such content is a "Submission") that:

  • Misrepresents its origin, impersonates any individual or entity, or contains false biographical details;
  • Links to external websites that violate these Terms;
  • Is designed to harm or exploit minors (individuals under 18 years of age) in any manner;
  • Seeks to collect personally identifiable information from minors, such as names, addresses, phone numbers, email addresses, or school names;
  • Violates privacy rights by harvesting, storing, or publishing private or personally identifiable information—including names, email addresses, phone numbers, passwords, credit card details, or home addresses—without knowledge and consent;
  • Contains falsehoods or misrepresentations that could harm Rootpay or any third party;
  • Is pornographic, harassing, hateful, illegal, obscene, defamatory, libelous, slanderous, threatening, discriminatory, or promotes violence, bigotry, racism, or hatred based on race, culture, ethnicity, or other protected characteristics;
  • Encourages criminal conduct, creates civil liability, or violates any applicable law;
  • Advocates physical harm, racism, or hatred toward any group or individual;
  • Features nudity, graphic violence, or other inappropriate subject matter;
  • Is protected by copyright, trade secret, or other proprietary rights (including privacy and publicity rights) unless you own such rights or have obtained permission from the rightful owner to post the material and grant Rootpay all necessary licenses;
  • Contains or promotes unauthorized copies of copyrighted works, such as pirated software, music files, circumvention tools, counterfeit goods, or other items that infringe intellectual property or proprietary rights;
  • Threatens, stalks, defames, defrauds, degrades, victimizes, or intimidates individuals or groups based on age, gender, disability, ethnicity, sexual orientation, race, religion, or encourages others to do so;
  • Is intended to disrupt or damage computer systems, enable illegal software access, bypass security measures, or facilitate spamming;
  • Impersonates or falsely claims to be a Rootpay employee, representative, another user, or any other person;
  • Advertises or solicits unrelated businesses or services that Rootpay deems inappropriate;
  • Constitutes unsolicited bulk email ("spam"), chain letters, pyramid schemes, affiliate marketing, or other unsolicited commercial advertising;
  • Promotes fraudulent schemes, discount card scams, credit counseling fraud, deceptive online surveys, or contests;
  • Contains or distributes viruses, malware, or other harmful technologies that could damage Rootpay or user systems;
  • Includes links to commercial websites or services, except where explicitly permitted by these Terms;
  • Is non-local, irrelevant, or off-topic;
  • Duplicates content from your previous Submissions; or
  • Is generated or submitted through automated devices or programs without Rootpay's express written consent.

6.2 NON-DISCRIMINATION POLICY

United States law prohibits discrimination based on race, color, religion, sex, national origin, age, disability, or other protected classifications. Rootpay will not knowingly accept any Submission that violates these laws. Rootpay reserves the right to immediately remove, without prior notice, any content that violates anti-discrimination laws or these Terms. When using the App, you must not: violate any laws, infringe third-party rights, or breach these Terms or Account Standards; manipulate fee structures or circumvent billing procedures; or post false, misleading, defamatory, or libelous content (including personal information about other users). The examples of prohibited conduct listed above are illustrative and not exhaustive. Rootpay may, at its sole discretion and without notice, terminate your Account access, remove Submissions, refuse service, or take any action it deems appropriate for conduct that is disruptive or inappropriate. Rootpay may report suspected illegal activity to law enforcement and will cooperate with authorities when legally required or appropriate. Rootpay is not obligated to monitor or police User Content.

6.3 USAGE RESTRICTIONS AND ELIGIBILITY

ACCESS TO THE APP AND SERVICES IS CURRENTLY LIMITED TO NON-RESIDENT INDIANS (NRIs) RESIDING IN THE UNITED STATES OF AMERICA. NO OTHER INDIVIDUALS ARE PERMITTED TO USE THE SERVICES.

Any use or attempted use of the App is prohibited if it involves:

  1. Unauthorized, fraudulent, illegal, or malicious purposes;
  2. Actions that could damage, disable, overburden, or impair servers or connected networks;
  3. Interference with other users' enjoyment of the App;
  4. Unauthorized access to accounts, systems, or networks through hacking, password theft, or other means;
  5. Accessing systems, data, or information not intended for user access;
  6. Attempts to obtain materials through methods not intentionally provided by Rootpay; or
  7. Any purpose other than the App's intended function.

Additionally, you agree not to upload or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content, or content that invades another person's privacy or publicity rights.

YOU MUST BE AT LEAST 18 YEARS OLD TO ACCESS THE SERVICES OR APP. IF YOU DO NOT MEET THIS AGE REQUIREMENT, YOU MUST NOT USE THE SERVICES OR APP.

THE SERVICES ARE AVAILABLE EXCLUSIVELY FOR PERSONAL, NON-COMMERCIAL USE BY INDIVIDUALS. BUSINESS OR PROFESSIONAL USE IS STRICTLY PROHIBITED. ROOTPAY MAY IMMEDIATELY SUSPEND YOUR ACCESS WITHOUT LIABILITY IF YOU USE THE SERVICES FOR BUSINESS PURPOSES. THE PLATFORM DOES NOT FACILITATE PAYMENTS BETWEEN INDIVIDUALS AND BUSINESSES, OR BETWEEN BUSINESSES.

Rootpay reserves the right to suspend or terminate your access if we determine, in our sole discretion, that you are using the Services for unauthorized purposes or in ways that expose Rootpay to liability, reputational harm, or brand damage. Prohibited activities include but are not limited to:

  1. Unauthorized transactions resulting from account compromise, stolen payment cards, or misappropriated account information;
  2. Fraudulent schemes where recipients deceive senders by impersonating others, misrepresenting entities, or promising goods, services, or funds with no intention of delivery;
  3. Authorizing fund transfers and subsequently disputing them with financial institutions as unauthorized transactions ("chargeback fraud"); or
  4. Illegal activities including but not limited to financing terrorism, sexually oriented materials or services, gambling, or transactions involving tobacco products, firearms, prescription drugs, or controlled substances.

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE APP AND SERVICES MUST COMPLY AT ALL TIMES WITH APPLICABLE LAWS, INCLUDING BUT NOT LIMITED TO FOREIGN EXCHANGE REGULATIONS, ANTI-MONEY LAUNDERING STATUTES, BANKING LAWS, TAX LAWS, AND ECONOMIC SANCTIONS.

7. SERVICE CHANGES AND ACCOUNT TERMINATION

7.1 SERVICE MODIFICATIONS OR DISCONTINUATION
Rootpay reserves the right to modify, suspend, or discontinue the App or Services (in whole or in part) at any time, temporarily or permanently, with or without notice, and in its sole discretion. You agree that Rootpay shall not be liable to you or any third party for such modifications, suspensions, or discontinuations.

7.2 TERMINATION BY ROOTPAY
You acknowledge that Rootpay has the absolute right, but not the obligation, to deactivate, delete, or terminate your Account; block your email address or IP address; cancel subscriptions or plans; revoke your access to the App or Services (in whole or in part); or remove and discard any User Content on the App ("Service Termination"). Such termination may occur immediately and without notice for any reason, including Account inactivity or if Rootpay believes you have violated these Terms.

7.3 TERMINATION BY YOU
You may cancel your use of the App or Services and terminate these Terms at any time, with or without cause, by contacting support@rootpay.finance or through your Account settings within the App.

7.4 EFFECTS OF TERMINATION
Upon Account termination, your right to access and use the App and Services terminates immediately. Any entitlement to fees or compensation is contingent upon proper use of the App, compliance with these Terms, continuous Account activation, Rootpay's refund policies, and authorized participation in the Services. Following Service Termination, your Account will be disabled, and you may lose access to files, data, or other content stored in your Account. Notwithstanding termination or cessation of App usage, Rootpay shall retain information and transaction details as required by applicable law.

12. DISCLAIMERS AND WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT ROOTPAY OPERATES AS A TECHNOLOGY PLATFORM THAT CONNECTS USERS WITH THIRD-PARTY SERVICE PROVIDERS WHO FACILITATE ONBOARDING AND OFFBOARDING OF FUNDS AND DIGITAL ASSETS. ROOTPAY ITSELF IS NOT ENGAGED IN: (i) CLEARING, PAYMENT PROCESSING, OR SETTLEMENT SERVICES; (ii) DISBURSEMENT OF FUNDS OR DIGITAL ASSETS TO USER ACCOUNTS; (iii) HOLDING, TRANSFERRING, OR SETTLING DIGITAL ASSETS OR FUNDS; OR (iv) FOREIGN EXCHANGE DEALING OR RECEIVING. THE SERVICE PROVIDERS ARE RESPONSIBLE FOR OBTAINING REQUIRED AUTHORIZATIONS, CONSENTS, AND APPROVALS, AND FOR ENSURING COMPLIANCE WITH APPLICABLE LAWS AND REPORTING OBLIGATIONS.

YOU USE THE APP AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROOTPAY AND ITS OFFICERS, DIRECTORS, MANAGERS, MEMBERS, EMPLOYEES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, AFFILIATES, SUPPLIERS, AND AGENTS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE MAKE NO REPRESENTATIONS OR GUARANTEES REGARDING THE APP, SERVICES, APP CONTENT, USER CONTENT, OR ANY MATERIALS RELATING TO QUALITY, SUITABILITY, ACCURACY, TRUTH, OR COMPLETENESS OF INFORMATION PRESENTED ON THE APP, INCLUDING CONTENT FROM OTHER USERS OR THIRD PARTIES. UNLESS EXPLICITLY STATED OTHERWISE, THE APP, SERVICES, APP CONTENT, USER CONTENT, AND ALL INFORMATION ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WHERE IS" WITHOUT ANY WARRANTY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ROOTPAY PROVIDES NO WARRANTIES AGAINST ERRORS, INACCURACIES, UNAUTHORIZED ACCESS, BUGS, VIRUSES, TROJANS, SERVICE INTERRUPTIONS, DEFAMATORY CONDUCT, OR ANY LOSS OR DAMAGE FROM USE OF APP CONTENT OR USER CONTENT. ROOTPAY DOES NOT ENDORSE, WARRANT, OR GUARANTEE ANY THIRD-PARTY PRODUCTS OR SERVICES ADVERTISED ON THE APP AND IS NOT RESPONSIBLE FOR MONITORING TRANSACTIONS BETWEEN YOU AND ANY OTHER PARTY. YOU SHOULD EXERCISE CAUTION AND USE YOUR BEST JUDGMENT WHEN USING THE APP.

13. LIABILITY LIMITATIONS

ROOTPAY AND ITS OFFICERS, DIRECTORS, MANAGERS, MEMBERS, EMPLOYEES, SUCCESSORS, ASSIGNS, SUBSIDIARIES, AFFILIATES, SUPPLIERS, ATTORNEYS, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, BUSINESS, REVENUE, DATA, OR OTHER ECONOMIC ADVANTAGE) ARISING FROM: (I) YOUR ACCESS TO OR USE OF THE APP OR SERVICES; (II) ERRORS OR INACCURACIES IN APP CONTENT OR USER CONTENT; (III) UNAUTHORIZED ACCESS TO SECURE SERVERS OR PERSONAL/FINANCIAL INFORMATION; (IV) TRANSMISSION OF BUGS, VIRUSES, OR TROJANS TO OR THROUGH THE APP; (V) SERVICE INTERRUPTIONS OR TRANSMISSION FAILURES; (VI) ERRORS OR OMISSIONS IN APP CONTENT OR USER CONTENT; (VII) DISPUTES BETWEEN APP USERS; (VIII) DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT BY ANY PARTY; OR (IX) USE OF APP CONTENT OR USER CONTENT POSTED, TRANSMITTED, OR MADE AVAILABLE ON THE APP; WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ROOTPAY HAS BEEN ADVISED OF POTENTIAL DAMAGES. THIS LIMITATION APPLIES TO THE FULLEST EXTENT PERMITTED BY LAW.

THE TOTAL AGGREGATE LIABILITY OF ROOTPAY AND ITS RELATED PARTIES ARISING FROM OR RELATING TO THE APP, SERVICES, OR USER CONTENT SHALL NOT EXCEED THE TOTAL PLATFORM FEES YOU PAID TO ROOTPAY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

20. GOVERNING LAW AND DISPUTE RESOLUTION

Except as otherwise specified in these Terms, this Agreement shall be governed exclusively by Delaware law, without regard to conflict of law principles. Any dispute, conflict, claim, or controversy arising from or relating to the Services or these Terms, including issues of validity, construction, or enforceability (each, a "Dispute"), must first be communicated in writing to Rootpay at legal@rootpay.finance. You must allow Rootpay thirty (30) business days to provide a resolution. If no resolution is reached within thirty (30) days, the Dispute must be submitted to mediation in Dover, Delaware.

*** End of Terms of Use ***